This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
overall good experience
I had to reach out for status updates frequently. It seemed like the loan process was put on the back burner until we got close to the expected closing date. When document errors occurred on the loan processors end, I was forced to pay the consequences which in turn increased my cash to close. All of the issues could have been avoided had they prioritized my loan. I never received a single accurate cash to close statement until a week before closing. I was sold at a low price point just to be locked in. It seemed predatory a... read more
Everyone was great!
All my specific questions were answered promptly. Communication by phone and system were precise and easy to use. So far the experience has been very easy and nicely completed.
The service was really good 😊
I would have loved to get my questions answered regarding my car loan, existing escrow, and Chase credit card difference. I heard from Linda more than I did Roberto, but I sent multiple emails before the closing and after the closing while still in my 3 day window to try to get this issue resolved. I am not pleased with this process and would have liked to moved a few other things around to get my Chase credit card bill paid instead of having a portion of that paid. I also was told my appraisal fee would be paid off once I p... read more
Everyone was very helpful. All my questions were answered right away.
Great experience all around.
easy to work with, friendly, and most of all fast.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,397 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.