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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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RANDY W.'s profile image
RANDY W. 
on Birdeye

4 years ago

Everything went real smooth 

JOSE P.'s profile image
JOSE P. 
on Birdeye

4 years ago

N/! 

Marcus L.'s profile image
Marcus L. 
on Birdeye

4 years ago

Great job! 

Mickee M.'s profile image
Mickee M. 
on Birdeye

4 years ago

It was a smooth process. 

Richard H.'s profile image
Richard H. 
on Birdeye

4 years ago

While our initial contact was very good, it seemed that further along in the process our questions weren't being answered in a timely manner and sometimes not at all. Not sure if this was due to the beginning of the COVID-19 outbreak or if they were just so busy with multiple accounts it was hard to keep up. Even though assigned a MAC team would have preferred being able to have direct contact with the person handling our account more readily. I will say everyone was very pleasant. 

Ezell S.'s profile image
Ezell S. 
on Birdeye

4 years ago

The overall team was excellent.. I have nothing to say but great!! Thank you!! 

ANGEL O.'s profile image
ANGEL O. 
on Birdeye

4 years ago

Simplicity and transparency of the process. 

VADIM B.'s profile image
VADIM B. 
on Birdeye

4 years ago

Everything was great! Thanks for your help. 

JAMES B.'s profile image
JAMES B. 
on Birdeye

4 years ago

Everything that I was told about my refinance was true. Easy step by step instructions. Everyone was great from the first phone call to the person that sat with us to sign the closing. Thank you all for everything thing. I was impressed with their Professionalism 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.