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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The same questions were asked multiple times The closing date was miscommunicated I was given a range of points that I could pay to obtain a lower interest rate, but I felt like it was not clearly communicated to me when I needed to make a decision. I thought it made sense to wait until I saw the close to final closing cost before making a decision. When I expressed that I really wanted the point but didn't have the money, there was no attempt to assist, I was just told that it is what it is.
If an award for the Best of the Best" can go to anyone please present that to Hermes Mejia and Rod Walker... EVERYONE on the Team made the experience painless but huge kudos to those 2 gentlemen
Great customer service
Very upfront and informational.
The nicest people to business with was probably the easiest and quickest refinance we ever had just a couple of weeks from application to close it’s why I’ll stay with pennymac DeBorah and Christian are awesome
It was effortless and a seamless process. From the beginning with John to processing with Linda, even during this pandemic was a great procedure. My only concern was (1) no one followed thru on verifying the state taxes resulting in a higher escrow and (2) no one told me not to make my payment the day before closing. Other than that, I was pleased.
it was so fast and easy this time. It took months last time.
Everything proceeded just as l was told start to finish. No suprises
I enjoyed the process everyone was friendly 10 out of 10 would recommend.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.