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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The team was on top of every step. There was some obstacles because I’ve clovid 19 and he made sure we were taken care of and finish the loan quickly. Thank you
I suppose because I was refinancing with the same company that held my mortgage, it made the process extremely painless and accelerated.
Just how fast and smooth from start to finish of how my loan processed. Richard did a great job keeping me up to date of my loan status. We really appreciate all the work that was done. Thank You, Josh Roberto
Everything except the title company was hard to get a hold of
In spite of a pandemic crisis and incomplete appraisal, my refinance was smooth without any hassles.
Automation,,,
Great
Communication was great in the beginning, but then fell off a cliff, I'm assuming because of the virus. There would be weeks of nothing at all, then I'd send an email, and rather than a response, the process would just be moving to the next step. In the end, I was given the option of receiving a check or ACH, I chose ACH, but the money was wired. I was charged a 15 dollar wire fee by the bank.
The process was smooth and straight to the point. Everyone was very helpful.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.