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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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TOLULOPE L.'s profile image
TOLULOPE L. 
on Birdeye

4 years ago

My loan specialist and others I spoke to over the phone performed below expectation. Lack of communication and inefficiency in communicating expectations and outcomes. No communication with appraisal company and title company and real real estate agent about documentation. Appraisal report was delayed due to poor communication. Had to escalate this issue to Dennis Wang. Thank ls to Dennis Wang who stepped in at the last minute and fixed all the issues making us close ontime. Thank you Dennis. 

JOSE R.'s profile image
JOSE R. 
on Birdeye

4 years ago

Excellent customer service 

JN J.'s profile image
JN J. 
on Birdeye

4 years ago

It was a pleasure doing business with you. Thanks pennymac 

JENNY C.'s profile image
JENNY C. 
on Birdeye

4 years ago

The overall process was so easy and smooth. Everyone we worked with including Paul and Taylor had great communication, extremely nice and so informative. 

EARL M.'s profile image
EARL M. 
on Birdeye

4 years ago

PennyMac great 

JAMES VENABLE J.'s profile image
JAMES VENABLE J. 
on Birdeye

4 years ago

Easy process, answered a few questions to get started they did all the rest. Great communication got a call or email every week for updates. Thank you Zandy.. 

HAROLD B.'s profile image
HAROLD B. 
on Birdeye

4 years ago

The whole process was smooth and painless Totally awesome 

CLAYTON M.'s profile image
CLAYTON M. 
on Birdeye

4 years ago

thank u 

JOSHUA C.'s profile image
JOSHUA C. 
on Birdeye

4 years ago

Customer service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.