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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My loan specialist and others I spoke to over the phone performed below expectation. Lack of communication and inefficiency in communicating expectations and outcomes. No communication with appraisal company and title company and real real estate agent about documentation. Appraisal report was delayed due to poor communication. Had to escalate this issue to Dennis Wang. Thank ls to Dennis Wang who stepped in at the last minute and fixed all the issues making us close ontime. Thank you Dennis.
Excellent customer service
It was a pleasure doing business with you. Thanks pennymac
The overall process was so easy and smooth. Everyone we worked with including Paul and Taylor had great communication, extremely nice and so informative.
PennyMac great
Easy process, answered a few questions to get started they did all the rest. Great communication got a call or email every week for updates. Thank you Zandy..
The whole process was smooth and painless Totally awesome
thank u
Customer service.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.