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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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SHARON B.'s profile image
SHARON B. 
on Birdeye

4 years ago

Aracelis Jiminez was excellent but I was not at all pleased with ‘DeBorah’ (Deborah) Breeding who I found to be quite condescending and combative. On a number of occasions, she let me know that she was the boss and her refusal / excuses in getting me answers to questions was quite unacceptable along with her ‘mightier than thou’ attitude. During the recission period, I still had concerns and attempted to get a response but none came. The loan has funded now and I feel I was left hanging. 

DAVID B.'s profile image
DAVID B. 
on Birdeye

4 years ago

The process was straightforward and easy. It took less that two weeks and I virtually didn’t have to do a thing because PennyMac had all the documentation that was needed. I whole heartedly recommend this company and Linda. I look forward to future work with you. Thanks again 

BURTON H.'s profile image
BURTON H. 
on Birdeye

4 years ago

The process was clear, easy and fast. 

Christopher B.'s profile image
Christopher B. 
on Birdeye

4 years ago

Thank you for your hard work. Continue doing what you’re doing 

JOY M.'s profile image
JOY M. 
on Birdeye

4 years ago

The process started off great, In speaking with Julia, she was relatable and really understood my needs, which convinced me to refinance to remove my PMI and move to a 20 year loan. After working with Julia, I was sent over to start the journey of refinancing and that’s when my frustration began. Title called me Mr. Mier and could not locate the transfer deed, until I sent them a copy. My loan docs had the wrong address, I still don’t understand my closing sheet & check has wrong address. 

SEAN K.'s profile image
SEAN K. 
on Birdeye

4 years ago

Great customer service! 

WESLEY F.'s profile image
WESLEY F. 
on Birdeye

4 years ago

Everyone involved were very helpful. 

MARGARET O.'s profile image
MARGARET O. 
on Birdeye

4 years ago

PennyMac being proactive in communication. There were just a couple of times where I had to check in to see what was happening and about whether we correctly did the docusigns. 

SCOTT I.'s profile image
SCOTT I. 
on Birdeye

4 years ago

Everything was on time and completed as scheduled. No complaints. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.