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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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Jacinta B.'s profile image
Jacinta B. 
6 years ago

I have no complaints. From the loan salesman to the closing coordinators, everyone was informative and responsive. I had a previous mortgage with PennyMac so I am a return customer and I feel very comfortable and confident in my decision. 

Cheryl W.'s profile image
Cheryl W. 
6 years ago

Never a problem with questions that I asked, or to re-review that things hadn't changed after the process got started--that I was still getting the best rate. Very helpful team from beginning to the end 

MARILYN F.'s profile image
MARILYN F. 
6 years ago

Very kind, helpful and efficient staff. Also, the eases of the process. 

Charles Hawthorne I.'s profile image
Charles Hawthorne I. 
6 years ago

Afton and Linda were very patient, friendly and answered all questions. Both are great at their roles! 

ROBERT K.'s profile image
ROBERT K. 
6 years ago

easy to use system; friendly help; process went quickly with no hassles 

Jamie W.'s profile image
Jamie W. 
6 years ago

No 

Josephine G.'s profile image
Josephine G. 
6 years ago

Very fast and easy process for VA streamline refinance! 

STEFON C.'s profile image
STEFON C. 
6 years ago

appreciated the prompt process 

SHARON B.'s profile image
SHARON B. 
6 years ago

Aracelis Jiminez was excellent but I was not at all pleased with ‘DeBorah’ (Deborah) Breeding who I found to be quite condescending and combative. On a number of occasions, she let me know that she was the boss and her refusal / excuses in getting me answers to questions was quite unacceptable along with her ‘mightier than thou’ attitude. During the recission period, I still had concerns and attempted to get a response but none came. The loan has funded now and I feel I was left hanging. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.