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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have no complaints. From the loan salesman to the closing coordinators, everyone was informative and responsive. I had a previous mortgage with PennyMac so I am a return customer and I feel very comfortable and confident in my decision.
Never a problem with questions that I asked, or to re-review that things hadn't changed after the process got started--that I was still getting the best rate. Very helpful team from beginning to the end
Very kind, helpful and efficient staff. Also, the eases of the process.
Afton and Linda were very patient, friendly and answered all questions. Both are great at their roles!
easy to use system; friendly help; process went quickly with no hassles
No
Very fast and easy process for VA streamline refinance!
appreciated the prompt process
Aracelis Jiminez was excellent but I was not at all pleased with ‘DeBorah’ (Deborah) Breeding who I found to be quite condescending and combative. On a number of occasions, she let me know that she was the boss and her refusal / excuses in getting me answers to questions was quite unacceptable along with her ‘mightier than thou’ attitude. During the recission period, I still had concerns and attempted to get a response but none came. The loan has funded now and I feel I was left hanging.
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.