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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
She was there to follow up answer and find answers to all of my questions
I had a great experience because Ryan Tang answered my messages each time I called and Linda Fraizer kept me updated every step of the way. Both were professional, pleasant and proactive in securing my refinancing.
Great
Excellent and timely customer service throughout the process. I felt valued and appreciated during my interaction with each representative.
It was a seamless, easy process.
thanks for everything
My husband and I had to call everyday to even get things done and moving. If we didn't pay attention to our paperwork our closing date would have been pushed back. Martha was never available and that became very frustrating.
The entire process was smooth and easy to accomplish. Each representative was friendly, thorough, and prompt. The team definitely made our decision to refinance our home the right one!
I have no complaints. From the loan salesman to the closing coordinators, everyone was informative and responsive. I had a previous mortgage with PennyMac so I am a return customer and I feel very comfortable and confident in my decision.
PENNYMAC has a 4.5 star rating with 3,388 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.