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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Sherry B.'s profile image
Sherry B. 
on Birdeye

4 years ago

She was there to follow up answer and find answers to all of my questions 

JOHN T.'s profile image
JOHN T. 
on Birdeye

4 years ago

I had a great experience because Ryan Tang answered my messages each time I called and Linda Fraizer kept me updated every step of the way. Both were professional, pleasant and proactive in securing my refinancing. 

JEROME W.'s profile image
JEROME W. 
on Birdeye

4 years ago

Great 

ROLAND J.'s profile image
ROLAND J. 
on Birdeye

4 years ago

It was a seamless, easy process. 

Ovey M.'s profile image
Ovey M. 
on Birdeye

4 years ago

thanks for everything 

KEANNA L.'s profile image
KEANNA L. 
on Birdeye

4 years ago

My husband and I had to call everyday to even get things done and moving. If we didn't pay attention to our paperwork our closing date would have been pushed back. Martha was never available and that became very frustrating. 

Steven G.'s profile image
Steven G. 
on Birdeye

4 years ago

The entire process was smooth and easy to accomplish. Each representative was friendly, thorough, and prompt. The team definitely made our decision to refinance our home the right one! 

Jacinta B.'s profile image
Jacinta B. 
on Birdeye

4 years ago

I have no complaints. From the loan salesman to the closing coordinators, everyone was informative and responsive. I had a previous mortgage with PennyMac so I am a return customer and I feel very comfortable and confident in my decision. 

Cheryl W.'s profile image
Cheryl W. 
on Birdeye

4 years ago

Never a problem with questions that I asked, or to re-review that things hadn't changed after the process got started--that I was still getting the best rate. Very helpful team from beginning to the end  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.