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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,388 reviews
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Sherry B.'s profile image
Sherry B. 
5 years ago

She was there to follow up answer and find answers to all of my questions 

JOHN T.'s profile image
JOHN T. 
5 years ago

I had a great experience because Ryan Tang answered my messages each time I called and Linda Fraizer kept me updated every step of the way. Both were professional, pleasant and proactive in securing my refinancing. 

JEROME W.'s profile image
JEROME W. 
5 years ago

Great 

SAMMY LEWIS S.'s profile image
SAMMY LEWIS S. 
5 years ago

Excellent and timely customer service throughout the process. I felt valued and appreciated during my interaction with each representative. 

ROLAND J.'s profile image
ROLAND J. 
5 years ago

It was a seamless, easy process. 

Ovey M.'s profile image
Ovey M. 
5 years ago

thanks for everything 

KEANNA L.'s profile image
KEANNA L. 
5 years ago

My husband and I had to call everyday to even get things done and moving. If we didn't pay attention to our paperwork our closing date would have been pushed back. Martha was never available and that became very frustrating. 

Steven G.'s profile image
Steven G. 
5 years ago

The entire process was smooth and easy to accomplish. Each representative was friendly, thorough, and prompt. The team definitely made our decision to refinance our home the right one! 

Jacinta B.'s profile image
Jacinta B. 
5 years ago

I have no complaints. From the loan salesman to the closing coordinators, everyone was informative and responsive. I had a previous mortgage with PennyMac so I am a return customer and I feel very comfortable and confident in my decision. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,388 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.