This profile has been claimed by the business owner or representative.
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had an awesome and efficient experience working with the team at PennyMac to refinance my home.
Great costumer service very professional and also very patient I was well pleased with the great team that was selected to help me with the refinance thank you :)
Everything was ok
Communicates well
great from beginning to end
When signing the new loan paperwork, everything was explained in a way that was easy for everyone to understand.
It took nearly 30+ days to do a rate reduction, we had to keep calling in and speaking to Mary because Ryan wouldn't return our call's but he did e-mail me once or twice. We received multiple Closing Doc's and none were the same and no one could explain why one showed no tax, one showed HOA dues in the payment ect....We finally got it right the night the Notary was at our house but we still had to call in and ask for a Mgr. because the numbers were off but it was due to no payment till March.
William was quick to respond, despite being in different time zones. Was friendly and explained things very clearly.
x
PENNYMAC has a 4.5 star rating with 3,389 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.