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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had an awesome and efficient experience working with the team at PennyMac to refinance my home.
Everything was ok
Communicates well
great from beginning to end
When signing the new loan paperwork, everything was explained in a way that was easy for everyone to understand.
It took nearly 30+ days to do a rate reduction, we had to keep calling in and speaking to Mary because Ryan wouldn't return our call's but he did e-mail me once or twice. We received multiple Closing Doc's and none were the same and no one could explain why one showed no tax, one showed HOA dues in the payment ect....We finally got it right the night the Notary was at our house but we still had to call in and ask for a Mgr. because the numbers were off but it was due to no payment till March.
I was surprised that most of the process was done over the phone and through email. I usually go for an in-person experience, but this still met my needs.
William was quick to respond, despite being in different time zones. Was friendly and explained things very clearly.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,399 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.