PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
Select a rating
Oluyinka O.'s profile image
Oluyinka O. 
6 years ago

Both Yuri and Ann; indeed the whole M.A.C Team were professional, friendly and very business-like all through the process. I hold them all in high esteem.👍👌🙏 

Roger B.'s profile image
Roger B. 
6 years ago

your honesty, you being on time, having everything to with you . and you are just a very nice person. 

Reggie Y.'s profile image
Reggie Y. 
6 years ago

Linda Harris was amazing!! She held our hands throughout the entire process. She was very prompt when responding to our questions. We had a few hiccups along the way, but Linda communicated well and helped us over every hurdle. We are very grateful for Linda and the rest of the PennyMac team for making our refinance as stress free as possible. 

Jacob K.'s profile image
Jacob K. 
6 years ago

I expected better explanation when I called to enquire about some of the fees, costs, credits I was seeing on the updated paperwork which was not there in the estimate. The person I spoke with was short with no helpful answers. I gave up trying to understand the let it go. 

RAQUEL I.'s profile image
RAQUEL I. 
6 years ago

Abdul was amazing to work with. He was informative, transparent, and respectful. 

DAVID G.'s profile image
DAVID G. 
6 years ago

No comments 

JAMES G.'s profile image
JAMES G. 
6 years ago

GREAT experience. Everything went fast and very professional. THANKS! 

John R.'s profile image
John R. 
6 years ago

Better communication periods. Realize that this transaction was during a holiday period of approximately, but there were periods of time that there were no communication, even to say that the process was still under review. I had to ask for the status a couple of times after not having any communication for a month. 

MICHAEL B.'s profile image
MICHAEL B. 
6 years ago

Simplicity and great customer service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.