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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Both Yuri and Ann; indeed the whole M.A.C Team were professional, friendly and very business-like all through the process. I hold them all in high esteem.👍👌🙏
your honesty, you being on time, having everything to with you . and you are just a very nice person.
Linda Harris was amazing!! She held our hands throughout the entire process. She was very prompt when responding to our questions. We had a few hiccups along the way, but Linda communicated well and helped us over every hurdle. We are very grateful for Linda and the rest of the PennyMac team for making our refinance as stress free as possible.
I expected better explanation when I called to enquire about some of the fees, costs, credits I was seeing on the updated paperwork which was not there in the estimate. The person I spoke with was short with no helpful answers. I gave up trying to understand the let it go.
Abdul was amazing to work with. He was informative, transparent, and respectful.
No comments
GREAT experience. Everything went fast and very professional. THANKS!
Better communication periods. Realize that this transaction was during a holiday period of approximately, but there were periods of time that there were no communication, even to say that the process was still under review. I had to ask for the status a couple of times after not having any communication for a month.
Simplicity and great customer service.
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.