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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great
The part w/Ryan Tang was exceptional. He communicated well. After the case was handed down to the next processor that it went downhill. Granted updates were given that it was still "In Process". Took a month 4 refi to get approved. Have done refis b4 that took 24/48 hours only. Then agent 4 the title company came for the closing. So very unpersonable! Complaint has not worked on weekends for a while. Yawned all the time & did not even explain what we were signing. Quite an experience.
What made my experience great everyone stayed abreast of what was taking place with me refinancing my loan with PennyMac. Thank you all for doing a super job.
The consideration and quickness.
Closes within a week or two after being told or could be over a month! Fastest and easiest process !!
I was never asked if taxes and insurance should or should not be held. When I called PM customer service, I was told it would take 45 mins to make the change while I was put on hold. Instead, I requested that Clinton Martin return my call. Then I sent my own email to Mr. Martin to request he call me. That was 7 days ago and I still have not heard back. Disappointing.
Great experience with refinancing. Everything was explained clearly and accurately to me and my wife.
Amazing staff my refinance took very little input to get completed!
Tony was simply fantastic and the entire process was easy, peasy, lemon squeezy. I could not recommend PennyMac any more than I do. Tony is 100% the best representation of the values and standards for which your company stands. Thank you for making it incredibly simple to get my little slice of the American Dream.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.