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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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MATTHEW R.'s profile image
MATTHEW R. 
5 years ago

Abdul did an amazing job but felt the ball was dropped after being handed over, and not from him. Initial close date was supposed to be January 7th, was told the day before (maybe day of busy timeframe) that my wife someone dropped off of the paperwork even though she was on the original loan... had to wait a minimum of 7 days for the paperwork to process. Set up next available date. No show, no call, I had to reach out the next day and ask what happened. Set up again, and completed 27 Jan. 

MARTA P.'s profile image
MARTA P. 
5 years ago

Tony & team were great to deal with! Easy and straightforward from start to finish...probably the easiest part of my move was the PennyMac portion. Only suggested change would be to review flexibility of charging for delayed closings if the market has decreased since lock as that cost could be absorbed. This is a policy issue and not something with which to penalize the team for. Overall enjoyed working with Tony, Beth and the Mac team! 

Shirlee M.'s profile image
Shirlee M. 
5 years ago

Oscar Espinosa was very easy to work with ... as his manager Allen. I already have recommended Oscar / PennyMac ... a family member took a home loan out with Oscar. 

Leonard W.'s profile image
Leonard W. 
5 years ago

Very easy and all is good! 

Brenda A.'s profile image
Brenda A. 
5 years ago

NO 

Richard B.'s profile image
Richard B. 
5 years ago

No Comment at this time. 

JAMES N.'s profile image
JAMES N. 
5 years ago

The process from start to finish couldn’t have been smoother. Very happy! 

ADEOLA O.'s profile image
ADEOLA O. 
5 years ago

Pennymac guide us through every process that was very helpful. Excellent communication and professionalism. Good job Pennymac 👍 

OWEN R.'s profile image
OWEN R. 
5 years ago

Ryan was very knowledgeable and responsive to my questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.