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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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Andy C.'s profile image
Andy C. 
6 years ago

Better communication with the loan officer. The home loan specialists were rude and unhelpful 

TORI M.'s profile image
TORI M. 
6 years ago

Closing was pushed back due to underwriters "too busy". Then the closing disclosure had two different closing company's cost on it. The other closing company contacted me several times, along with the notary. In fact, the notary called me the day of closing and said my closing had been cancelled, however, it was the other company I had no chosen. Whenever I called and tried to speak with my loan processor, I was told they were busy. I was also told contradictory info by the representatives. 

EDWARD L.'s profile image
EDWARD L. 
6 years ago

everything was done in a timely manner thank you so much 

MICHAEL B.'s profile image
MICHAEL B. 
6 years ago

Simplicity and great customer service. 

ALAN H.'s profile image
ALAN H. 
6 years ago

Everything that was communicated is exactly what happened. All my questions were answered. It was seamless. 

Rene R.'s profile image
Rene R. 
6 years ago

Great communication with My Mac team! Outstanding!! 

Steve M.'s profile image
Steve M. 
6 years ago

It closed quickly without us providing any supporting documents. However when the notary originally came out she did not have the correct documents. We had to reschedule. Overall it was a great process, closing in 3 weeks. 

AARON L.'s profile image
AARON L. 
6 years ago

I had an awesome and efficient experience working with the team at PennyMac to refinance my home. 

Bruce D.'s profile image
Bruce D. 
6 years ago

Reduced interest rate for big savings 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.