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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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JAMES G.'s profile image
JAMES G. 
on Birdeye

4 years ago

GREAT experience. Everything went fast and very professional. THANKS! 

John R.'s profile image
John R. 
on Birdeye

4 years ago

Better communication periods. Realize that this transaction was during a holiday period of approximately, but there were periods of time that there were no communication, even to say that the process was still under review. I had to ask for the status a couple of times after not having any communication for a month. 

TORI M.'s profile image
TORI M. 
on Birdeye

4 years ago

Closing was pushed back due to underwriters "too busy". Then the closing disclosure had two different closing company's cost on it. The other closing company contacted me several times, along with the notary. In fact, the notary called me the day of closing and said my closing had been cancelled, however, it was the other company I had no chosen. Whenever I called and tried to speak with my loan processor, I was told they were busy. I was also told contradictory info by the representatives. 

EDWARD L.'s profile image
EDWARD L. 
on Birdeye

4 years ago

everything was done in a timely manner thank you so much 

ALAN H.'s profile image
ALAN H. 
on Birdeye

4 years ago

Everything that was communicated is exactly what happened. All my questions were answered. It was seamless. 

Steve M.'s profile image
Steve M. 
on Birdeye

4 years ago

It closed quickly without us providing any supporting documents. However when the notary originally came out she did not have the correct documents. We had to reschedule. Overall it was a great process, closing in 3 weeks. 

Bruce D.'s profile image
Bruce D. 
on Birdeye

4 years ago

Reduced interest rate for big savings 

Arthur Santiago J.'s profile image
Arthur Santiago J. 
on Birdeye

4 years ago

Great costumer service very professional and also very patient I was well pleased with the great team that was selected to help me with the refinance thank you :) 

Gary D.'s profile image
Gary D. 
on Birdeye

4 years ago

The process was timely and very convenient for my schedule 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.