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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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Elizabeth K.'s profile image
Elizabeth K. 
4 years ago

5 stars overall, thank you all 

Corey S.'s profile image
Corey S. 
4 years ago

great customer service 

terral w.'s profile image
terral w. 
4 years ago

Maria did a great job working with me to get the rate that I wanted on my loan. I was working with loan depot but dropped them to work with PENNYMAC because of better customer service that I was receiving from Maria and her team. This was the best decision that I made for my economic success. Thank you Maria!! 

Robert M.'s profile image
Robert M. 
4 years ago

Thank you! 

Sandra B.'s profile image
Sandra B. 
4 years ago

My refinance experience was fast, accurate, professional and friendly. 

MARIA M.'s profile image
MARIA M. 
4 years ago

I feel like my loan officer didn’t give me the deal that he could have given me. I shop around and when I found a better deal, he didn’t want to hear it.So I feel like a number to him , not a loyal customer. 

Anna M.'s profile image
Anna M. 
4 years ago

My loan officer was great in answering all my questions even when I thought it may have sounded rude or misunderstood. He was polite and understanding my repeated concerns on someb financial language terms. 10 Stars 

BEN B.'s profile image
BEN B. 
4 years ago

The online portal was very unfriendly. I had difficulty accessing the document and determining which documents were accepted. Didn't hear back about questions for days. 

Jacob A.'s profile image
Jacob A. 
4 years ago

Penny Mac made the whole process simple. everything was done online and it went smooth. if you are looking to refinance I highly recommend them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.