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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was OK, but seemed to drag on a bit. However, COVID probably contributed to that.
Process was easy and straightforward. All questions were answered and guidance was given. People were helpful and friendly.
I received great communications throughout the process and weekly updates. If I had a question, it was answered quickly and to my understanding so I had no confusion. The overall process went smoothly with little delay and finished quicker than I thought. I would highly recommend PennyMac.
easy process, everything was uploaded electronically and securely. Communicated needs and expectations of process and paperwork needed by PennyMac team. Only had to submit 1 document twice and could have used a little more info on what to expect after notary visit. Overall great experience and customer service.
Maria Veliz was very patient and helpful guiding me through this process. I highly recommend PennyMac.
I was rejected initially and was not contacted by my Macteam. The second time was a better experience. Eliana was a terrific representative. She kept me informed the entire second time after my Mac team was assigned.
5 star very easy to work with always knew what was going on .Really enjoyed the fact I got an email and call every week letting me know what was going on . I will always be thankful for the way I was treated
Very friendly and helpful.
Lack of communication was a major problem. We had our closing cancelled several times. Once, I was not even told about the cancellation. The other two times it was cancelled, I had to call and ask if we were closing the evening before.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,399 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.