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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Karina was rude when my husband tried to get help with flood insurance. She wouldn’t help him bc his name wasn’t on account
Process was easier than expected.
Very professional, highly efficient.
Great experience with PennyMac.
The professional way that they did everything was great. Mrs. Frazier let me know every few days how everything was proceeding.
Nothing specific. Just not that memorable. So the experience was good, just not great.
Friendly customer service and very timely.
Overall Good easy transaction except at the end when there was some confusion with my wife’s name.
While the beginning and end of the process moved quickly, things really bogged down during the middle. Processing the documents took a long time. In addition, communication between the different teams could have been improved; i.e., we made it quite clear that we wanted our Bank of America line of credit to be paid off rather than going through a subordination process which would have delayed things. Yet, the team that was handling our loan apparently were unaware of this and proceeded with the subordination process, which c... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.