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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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JOEL L.'s profile image
JOEL L. 
on Birdeye

2 years ago

Our whole loan process was easy 

Michael S.'s profile image
Michael S. 
on Birdeye

2 years ago

Better communication on phone calls. 

Robert B.'s profile image
Robert B. 
on Birdeye

2 years ago

Had trouble reaching agent. Did not make corrections as requested. Had to request multiple times. 

Ricardo O.'s profile image
Ricardo O. 
on Birdeye

2 years ago

Very simple and hassle free. No surprises and pleasant interactions. 

JEREMY M.'s profile image
JEREMY M. 
on Birdeye

2 years ago

Easy and awesome experience. 10/10 

Kenneth K.'s profile image
Kenneth K. 
on Birdeye

2 years ago

Since I don't delve in this kind of thing often, I had some questions that about different things that I didn't understand and my M.A.C team (Maria V.) was very much able to help and explain to me to where I totally understood and was able to get to them what they needed to finish up my application in a much more timely manner than I had anticipated (just about a month ahead of original date). 

Carlos P.'s profile image
Carlos P. 
on Birdeye

2 years ago

Easy process 

Nathaniel O.'s profile image
Nathaniel O. 
on Birdeye

2 years ago

Great start, but closing process took longer than expected. Similary, great communication, but drop off in the final week: had wrong cash to close amount along required payment method. 

Roy B.'s profile image
Roy B. 
on Birdeye

2 years ago

when we had a question, karina was not always available. someone else on the team would answer. none of them could answer and said they would get back to us. they never did. we did talk with one person whose name is richard herrera and was able to answer my questions & was a great help. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.