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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Our whole loan process was easy
Better communication on phone calls.
Had trouble reaching agent. Did not make corrections as requested. Had to request multiple times.
Very simple and hassle free. No surprises and pleasant interactions.
Easy and awesome experience. 10/10
Since I don't delve in this kind of thing often, I had some questions that about different things that I didn't understand and my M.A.C team (Maria V.) was very much able to help and explain to me to where I totally understood and was able to get to them what they needed to finish up my application in a much more timely manner than I had anticipated (just about a month ahead of original date).
Easy process
Great start, but closing process took longer than expected. Similary, great communication, but drop off in the final week: had wrong cash to close amount along required payment method.
when we had a question, karina was not always available. someone else on the team would answer. none of them could answer and said they would get back to us. they never did. we did talk with one person whose name is richard herrera and was able to answer my questions & was a great help.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.