This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fix your automated emails. If documents are already submitted and uploaded by your team we shouldn’t get automated reminders to upload those same documents again. The staff are wonderful and knowledgeable, it was a great working with Mike and Latrice
Business response:
Hi Randy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Good experience all around. The customer service was exceptional.
Business response:
Hi Patrick - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
;)
Business response:
Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Awesome team at penny mac that helped and assisted us in getting the loan. Thank you so much.
Business response:
Hi Melba - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
My Aunt left me a very small house when I was 17. I have owned 9 houses since then. And Pennymac has to be "the Keystone Cops of Mortgage Companies" what a bunch of "Not on the RIght Page Team" they are HORRIFIC AT BEST AND THERE IS NO "HELP OR SOUP FOR YOU AT THIS GROSS MORTGAGE COMAPANY" who owns this anyway some rich Malabiu that also has stock in Mutual of Omaha which i beleive the two guys that started Mutual of Omaha are rolling in their graves since MUTUAL OF OMAHA DOES NOT DEAL WITH VETERANS OR ANYONE MENTALLY ILL TH... read more
Business response:
Hi Jardin - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
The whole process from start to finish was amazing. Cesar kept me informed at all times. I was amazed at how fast the closing was! 35 day!
Business response:
Thank you for taking the time to share your experience with us, Jamie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
no
Business response:
Thank you for the positive rating, Jose! We hope you have a wonderful day.
The Mac team was really helpful making my refinance go smooth
Business response:
Hi Daniel - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
The team delivered excellent service and I can’t thank them enough. They were responsive, reliable and knowledgeable of the process. Thank you everyone for ensuring that we had a smooth transaction and great experience.
Business response:
Hi Trinetta - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,800 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.