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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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Robert C.'s profile image
Robert C. 
2 years ago

Great 

Catherine M.'s profile image
Catherine M. 
2 years ago

Dennis Wang is the most outstanding Manager for Refinance we have ever worked with. He gets a 10 all the way. He made the whole process very easy. We look forward to working with him and Pennymac again Respectfully Catherine and William Moore  

Rachel C.'s profile image
Rachel C. 
2 years ago

I thought it was all amazing - the portal through which we uploaded and reviewed documentation was very easy to use. 

Robert B.'s profile image
Robert B. 
2 years ago

Fantastic in all respects 

Keith H.'s profile image
Keith H. 
2 years ago

The lian officer was great. 

Jason A.'s profile image
Jason A. 
2 years ago

Great 

Tanner G.'s profile image
Tanner G. 
2 years ago

Letisa and Corrie were both great! They really saved us on this process. I was not impressed with Pennymac and the others that had their hands on this at all. Letisa was excellent with her customer service and really changed our experience  

Tanner G.'s profile image
Tanner G. 
2 years ago

The process took too long. , It was difficult to obtain answers to my questions. , I had to deliver the same documents more than once without additional explanation. , I felt like I had to do all of the work. , It was difficult to understand where I was in the process or what was the next step. , My closing documents were inaccurate., The closing process was confusing., My loan terms were not what I expected. , It was difficult to get in touch with a loan officer. 

Ories D.'s profile image
Ories D. 
2 years ago

I really appreciate the help and all my questions and doubts were answered and I was really pleased with the help and guidance.Again thank you very much and you took a lot of my worries away. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.