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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
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Robert B.'s profile image
Robert B. 
on Birdeye

a year ago

Fantastic in all respects 

Jill J.'s profile image
Jill J. 
on Birdeye

a year ago

The Loan Officer was amazing! Tanairy made my experience much nicer… she is one of a kind! 

Keith H.'s profile image
Keith H. 
on Birdeye

a year ago

The lian officer was great. 

Jason A.'s profile image
Jason A. 
on Birdeye

a year ago

Great 

Tanner G.'s profile image
Tanner G. 
on Birdeye

a year ago

Letisa and Corrie were both great! They really saved us on this process. I was not impressed with Pennymac and the others that had their hands on this at all. Letisa was excellent with her customer service and really changed our experience  

Tanner G.'s profile image
Tanner G. 
on Birdeye

a year ago

The process took too long. , It was difficult to obtain answers to my questions. , I had to deliver the same documents more than once without additional explanation. , I felt like I had to do all of the work. , It was difficult to understand where I was in the process or what was the next step. , My closing documents were inaccurate., The closing process was confusing., My loan terms were not what I expected. , It was difficult to get in touch with a loan officer. 

Cory M.'s profile image
Cory M. 
on Birdeye

a year ago

It was fine 

Michael B.'s profile image
Michael B. 
on Birdeye

a year ago

Very thorough, responsive, and customer oriented throughout process. Top notch! 

Ories D.'s profile image
Ories D. 
on Birdeye

a year ago

I really appreciate the help and all my questions and doubts were answered and I was really pleased with the help and guidance.Again thank you very much and you took a lot of my worries away. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.