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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,089 reviews
Select a rating
Kyle C.'s profile image
Kyle C. 
on Birdeye

a year ago

Very pleased  

Phillip B.'s profile image
Phillip B. 
on Birdeye

a year ago

Great 

Amy G.'s profile image
Amy G. 
on Birdeye

a year ago

Something else.  

Nancy G.'s profile image
Nancy G. 
on Birdeye

a year ago

Great 

JESSE M.'s profile image
JESSE M. 
on Birdeye

a year ago

Great 

Oliver C.'s profile image
Oliver C. 
on Birdeye

a year ago

Great 

Matt A.'s profile image
Matt A. 
on Birdeye

a year ago

Pennymac is the absolute WORST!! I'm not generally a bad-review guy, but they well earn this one time and time again. First they purchased my mortgage from another bank, and had the amount wrong. They refused to acknowledge one of the payments I had made prior to the loan being transferred to them. They told me I needed a certain insurance, I purchased it, paid it in full, and sent Pennymac proof. They charged me for it anyway, after sending me a letter acknowledging receipt of the insurance. . It takes an act of congress to... read more

Business response:

Hi Matt - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Reginald C.'s profile image
Reginald C. 
on Birdeye

a year ago

So Fare Everything Looks Great. but the Taxes Got to get uses of the Payment 

James B.'s profile image
James B. 
on Birdeye

a year ago

Great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,089 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.