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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Iain S.'s profile image
Iain S. 
2 years ago

Process from start to finish was amazing. The team were there for me at every step kept the process transparent, Smooth and easy. 

Business response:

Thank you for taking the time to share your experience with us, Iain. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

ELMA W.'s profile image
ELMA W. 
2 years ago

Great company all the agents very cooperative well done guys thank you from my heart more power and God Zbless 

Business response:

Hi Elma - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mark M.'s profile image
Mark M. 
2 years ago

When I was contacted by PENNYMAC to refinance my home , I was givin the amount to bring to close. When I spoke with another person that told me they would be my point of contact with any questions I had, I was givin a different amount. 

Business response:

Thank you for the support, Mark! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Cassandra W.'s profile image
Cassandra W. 
2 years ago

Excellent and highly professional customer service 

Business response:

Hi Cassandra - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

IAN Y.'s profile image
IAN Y. 
2 years ago

Ms Ammie was great to work with! She quickly and professionally responded to my questions and walked me through the process with patience and understanding. 

Business response:

Thank you for the support, Ian! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

MARILYN M.'s profile image
MARILYN M. 
2 years ago

We were greatly impressed and taken care of by the Team. 

Business response:

Hi Marilyn - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Amelia M.'s profile image
Amelia M. 
2 years ago

Nothing, every body are giving or shown an excellent job 

Business response:

Hi Amelia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Vickie E.'s profile image
Vickie E. 
2 years ago

I appreciate everyone that I had contact with during my experience with PennyMac. So far everything went great. 

Business response:

Thank you for the support, Vickie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Ann Marie B.'s profile image
Ann Marie B. 
2 years ago

Both Quinton and Rosario were the very best in service, courtesy,and everything else. I miss them already! 

Business response:

Thank you for the positive review, Ann! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.