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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall great experience at each stage.
Business response:
Hi Jessica - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Ryan and Peter were fantastic!
Business response:
Hi Liz - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
The process was guided by loan officer and team members.
Business response:
Thank you for taking the time to share your experience with us, Dawn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Had a little trouble with the website but the employees were great help?
Business response:
Hi Rebecca - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I had great service from the Team. My primary difficulty was in using your website to get access and complete documents I also have difficulty getting to my monthly statement to review and print out.
Business response:
Thank you for taking the time to share your experience with us, Howard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
If I could give a negative I would. PENNYMAC IS TERRIBLE!!! DONT TRUST THEM!!!! THEY LIE!!!!
Business response:
Hi A - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The whole Pennymac team was great. They worked hard to satisfy me as a customer. Definitely would recommend them to anyone who needs a home loan.
Business response:
Hi Judy - Your feedback is greatly appreciated. Thank you for the review.
Everyone I spoke with was so helpful, kind and patient in helping get answers to any questions. Great MyMac Team
Business response:
Hi Vaughn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nothing at all outstanding customer service kept me informed though the whole process.
Business response:
Hi Danny - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,001 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.