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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,065 reviews
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Annie T.'s profile image
Annie T. 
2 years ago

The MyMac team was helpful in the completion my loan. Edna Gotay kept me informed in the process. 

Joseph B.'s profile image
Joseph B. 
2 years ago

The overall first part of the experience was really good however later on in the process what I was told was not totally accurate.The closing was drug out I felt because the appraisal took too long then it drug out longer than was acceptable. 

RICKY R.'s profile image
RICKY R. 
2 years ago

mr liem was very courtious which was a plus for me. he navigated me thru this process.very knowlegible.he is a important figure i would say in the company. 

Emma T.'s profile image
Emma T. 
2 years ago

Well things were ok but the only thing that I don't like is ur payment arrangement, I would prefer to make my payments between 16-30 of each month that would be awesome, because I get my SS payment on the 3rd Wednesday of each month and ur payment arrangement are for 1st -16th of month  

Victor G.'s profile image
Victor G. 
2 years ago

Great experience. Glad I was able to stay with Penny Mac. Everyone was always professional and polite!  

Michael P.'s profile image
Michael P. 
2 years ago

Excellent communication as we got going. Answered all my questions and proactively kept me informed.  

Rodolfo G.'s profile image
Rodolfo G. 
2 years ago

Overall It was all good,great Service,very friendly and professional,thank y’all for all your help 

Sharon A.'s profile image
Sharon A. 
2 years ago

Team was very professional and responded to questions/concerns in a timely professional manner at all times. 

Elizabeth B.'s profile image
Elizabeth B. 
2 years ago

Suzanne was great! Much better than the other specialists we have spoken with. So glad to have had her on our account during this process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,065 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.