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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The appraisal was incorrect and took longer to correct than necessary. I provided all the documents necessary, multiple times, with the appraisal department having issues. It all worked out however I went above what was necessary and I was constantly having to stay on top of everything.
Great experience from the 1st to last steps of the process. Thanks so much, Aimee and team!!
Great Customer Service
The team that helped me was amazing. Best experience buying a house with PENNYMAC. Devin and Faiza know how to treat customers
Joslyn was great to work with. My purchase and sale had many bumps in the road and she was so kind and patient with getting me through it all, It was a real help and blessing! Thanks!
Grateful to receive breakdown of my credit report. Item 1 in each is a complete error. Never had multiple collections. During early 70s, co-signed for 2 people who later defaulted and I paid. I have had no collectons in over 40 years. I plan to challenge the error in my credit report.
This experience took way to long. Terrible communication. Lack of concern.
Everyone had a good spirit and was helpful.
Joselyn Nieves was an amazing help to get our house closed in a timely manner. She helped push through the appraisal when we got down to the wire so we didn’t have to continue to extend the closing date. She was so amazing to work with, always available, and extremely helpful throughout the entire process. She deserves a raise/promotion!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,956 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.