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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
GREAT JOB.KEEP UP THE GOOD WORK
Business response:
Hi Srijith - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
The loan closing went well and on time, but I was strest out for a month with too much unnecessary documents.
Business response:
Hi Carlos - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Paulette was very professional and so pleasant through the entire process. I made the process a little harder for myself and them. Paulette and Nick helped guide me through it and everything turned out great. Thanks to all!
Business response:
Thank you for taking the time to share your experience with us, Christina. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Angey and Yester were both fantastic to work with! Excellent communication and made my life easier
Business response:
Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Anna Eng has been extremely helpful and communicative. She made my loan application and underwriting experience pleasant and made sure everything went smoothly.
Business response:
Hi Adam - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
David and Norma provided Excellent customer service; clear communication; prompt responses; user freindly - all lead to quick and seamless process!!
Business response:
Thank you for the support, Wendy! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
John Dorey and Rosario did a great job!
Business response:
Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Two Big issues. One, the day after I started the process, I started getting calls from several mortgage companies to refinance. Two, I received normal checks to pay off loans and CC, I was told it would be cashiers checks, now I have holds on them.
Business response:
We appreciate your review, Paul. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Ammie was very knowledgeable in all aspects of my loan application
Business response:
Hi Earnestine - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,451 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.