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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,451 reviews
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Maurice S.'s profile image
Maurice S. 
3 years ago

none 

Business response:

Thank you for the positive rating, Maurice! We hope you have a wonderful day. 

Lawrence F.'s profile image
Lawrence F. 
3 years ago

We had a long 3 month process of trying to purchase a home and selling our home. Buying did not go easily because of bad home inspections.The third one finally brought us to our new home. Grace was so attentive to us everyone in the process & journey 

Business response:

Hi Lawrence - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Foster J.'s profile image
Foster J. 
3 years ago

Tanairy and her colleagues was wondering to work with. It?s good to know that there is still a company that value their customers. Everyone worked as a team and help me to purchase my new home. Thank you! 

Business response:

Hi Foster - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

David R.'s profile image
David R. 
3 years ago

I?ve been very pleased so far. 

Business response:

Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Franklin T.'s profile image
Franklin T. 
3 years ago

None. 

Business response:

Thank you for the positive review, Franklin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

FRANK G.'s profile image
FRANK G. 
3 years ago

Very responsive 

Business response:

Hi Frank - Your feedback is greatly appreciated. Thank you for the review. 

Stephen S.'s profile image
Stephen S. 
3 years ago

My loan processor was awesome. she did a great job and kept me informed on everything concerning my loan. Great experience 

Business response:

Hi Stephen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

ROBERT R.'s profile image
ROBERT R. 
3 years ago

Only correspondence I had was the important things which was nice not jamming up my days with calls and e-mails. Gave my information and they did exactly what they said they were going to do in a timely manner. 

Business response:

Thank you for the positive rating, Robert! We hope you have a wonderful day. 

Tracee P.'s profile image
Tracee P. 
3 years ago

Letisia Gonzales and Tommy Palacio are exceptional employees. They made me glad that I chose PennyMac (again) as my lender. 

Business response:

Hi Tracee - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,451 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.