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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
👍🏻 Great
The only complaint I have is the automated emails tell me I needed to do something that was already done. Ivone and Ashley did good work. It is your IT department that needs improvement.
Tanairy was great throughout the full process. Very responsive, experienced, and professional.
If the original representative would have not appeared to be more of a salesman than a person to assist an existing customer about refinance and educating on the numbers and how they are calculated.
Closing communications needs to be worked on. We were not expecting nor prepared to have a o mail out the checks to the creditors in our refinance. This was never disclosed to us and we were only informed once I reached out Pennymac.
great experience!
I work a lot of hours at work. The team members I worked with were extremely patient, cause there were days I'd miss an email or two. This time around was so much better than last.
It was a great experience from the start, everybody was very helpful and always professional.
Very seamless and easy process. Thankful for my experience!
PENNYMAC has a 4.4 star rating with 48,025 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.