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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Vickie W.'s profile image
Vickie W. 
3 years ago

What a smooth experience the loan officer was very knowledgeable and responded to my every need. Thank you. 

Sean M.'s profile image
Sean M. 
3 years ago

I missed the agreed upon closing date with my purchase transaction. 

Jimmy W.'s profile image
Jimmy W. 
3 years ago

Great 

Robert B.'s profile image
Robert B. 
3 years ago

Fantastic in all respects 

Jill J.'s profile image
Jill J. 
3 years ago

The Loan Officer was amazing! Tanairy made my experience much nicer… she is one of a kind! 

Jason A.'s profile image
Jason A. 
3 years ago

Great 

Greg B.'s profile image
Greg B. 
3 years ago

Unpleasant 

Tanner G.'s profile image
Tanner G. 
3 years ago

Letisa and Corrie were both great! They really saved us on this process. I was not impressed with Pennymac and the others that had their hands on this at all. Letisa was excellent with her customer service and really changed our experience 

Tanner G.'s profile image
Tanner G. 
3 years ago

The process took too long. , It was difficult to obtain answers to my questions. , I had to deliver the same documents more than once without additional explanation. , I felt like I had to do all of the work. , It was difficult to understand where I was in the process or what was the next step. , My closing documents were inaccurate., The closing process was confusing., My loan terms were not what I expected. , It was difficult to get in touch with a loan officer. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.