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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great
I have been with Penny Mac for over 25 years. They would call me at least 3 times a day asking me to refinance my mortgage. Finally I said sure why not. This has turned out to be just a horrible experience for me. They kept asking me for documentation and proof of accounts. I'd send it to them and they would ask for the same thing again. I was told that all my documents were in and I was waiting for a closing date. I finally called and was told that I needed more documentation. The same documentation I had previously sent th... read more
Business response:
Hi Hemirick426 - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Jamie was professional, knowledgeable and fun to work with.
Amy Mack did s superior job of answering all my questions and keeping me updated of all required through the loan process.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,999 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.