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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,999 reviews
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PHILIP M.'s profile image
PHILIP M. 
3 years ago

The loan process was very smooth and timely. I will definitely recommend you to anybody that needs a home purchase or refinance. 

STEVE C.'s profile image
STEVE C. 
3 years ago

Overall great! Paulette and Chris are great and wonderful to work with. I look forward to working with them again. 

Daniel S.'s profile image
Daniel S. 
3 years ago

Everyone had a good spirit and was helpful. 

Christopher C.'s profile image
Christopher C. 
3 years ago

....Continued Yesterday, I did have John P. reach out to me. He is at a c-suite level, which means he took the time to read my story, and they do not have alot of time to read short emails. It is very much appreciated. He said he is looking into this for me, and I'm hopeful this will be a Christmas miracle. I am a little skeptical, of course. But will follow up with the outcome. I truly want this next review to be 5 stars. ....we'll see. Christopher W Chagman Executive Recruiter 

William Y.'s profile image
William Y. 
3 years ago

Everyone I dealt with from beginning to end was courteous professional and done what they said they were going to do couldn’t ask for any better 

Robert W.'s profile image
Robert W. 
3 years ago

Briana was amazing. We had a few issues with the loan and the closing. Briana was always available and always extremely helpful. I would call the mymac number and get another processor and tell them I want to wait to talk to her. I have over 300 employees that work for me and I hope that they provide the same service and passion for our clients as she did to me.You are lucky to have her on your team 

Molly F.'s profile image
Molly F. 
3 years ago

Alan and Paulette always answered my questions quickly. 

Amy O.'s profile image
Amy O. 
3 years ago

My loan processor was very patient and kind. She contacted me and kept me updated along the way. Paulette was knowledgeable and made me feel at ease. 

RICHARD S.'s profile image
RICHARD S. 
3 years ago

Francisco was extremely helpful and supportive from the beginning to the end. Not once did he not have an answer or a solution. His attention to detail and overall assistance were beyond amazing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,999 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.