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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service
Genuine concern and helpful explanations from Grace and the team.
Everything
Jamie was great and communication was on point. He would always call to inform me. Even though Pennymac is a large coMpany, it definitely felt like small “tailored to you” business.
It was easy and very professional.
Jessica kept us informed throughout the process, communicated with us in terms of the steps and timing. She was great to work with - awesome!
Great experience
Very organized and easy to reach, was willing to work with my schedule. Everyone was courteous and helpful!
Zero coordination between the people who asked for documents. Docs were sent 3 and 4 times. Expectations were unclear. I especially had difficulty with Andre. Very arrogant and always right. No customer service skills at all. Entire team needs an overhaul. One person needs to run the team. Not all.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,518 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.