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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great weekly updates on the status of the process.
Outstanding friendly service. Everyone was knowledgeable and very helpful. I had a very short fuse to close and they made it look easy. The PennyMac team has made me a loyal customer. Even the VP reached out to me directly on multiple occasions to see how everything was progressing from my end. Awesome company…great people!!
Great job, very happy.
Great experience and everyone was helpful and questions answered promptly
Peter did an amazing job despite a process and requests made multiple times, an unusual requests made by Penny Mac that were highly unusual. In the last 6 months, I only provided all of my personal information to DOD for national security requirements and Penny Mac and now I am a victim of identity theft. I found your automated systems to be poorly designed while your customer service by Peter to be impeccable.
Nancy Olivas was very helpful and communicative in ensuring that my loan efficiently closes!
Had a good experience. Any questions I had were answered promptly, as for all info collected. The process was smooth
Overall friendliness of the team
Lori was great. Clearly explained things, called often to check in and really helped navigate a sticky situation. Loved Lori
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,001 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.