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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Jhon S.'s profile image
Jhon S. 
3 years ago

keep improvement 

William Proctor J.'s profile image
William Proctor J. 
3 years ago

Paulette was very pleasant and helpful during all of our interactions. She made the loan experience much easier to deal with. 

Hui L.'s profile image
Hui L. 
3 years ago

Great services 

Jennifer V.'s profile image
Jennifer V. 
3 years ago

Fast friendly efficient 

Saysamone C.'s profile image
Saysamone C. 
3 years ago

Good and quick 

Nick B.'s profile image
Nick B. 
3 years ago

Jessica was great and helped me so much. She actually prevented me from walking away and choosing another lender. The issues with my property taxes and multiple fixes on the final cash to close were extremely frustrating. Thankfully, Jessica got it all fixed. But Essentially we should have been done within 1 week but the mess up on the property taxes and the back and forth delayed it almost another 3 whole weeks. 

Ronald B.'s profile image
Ronald B. 
3 years ago

Marcia explained the process of the money distribution and also the tax refund. 

Conrad Fahlen J.'s profile image
Conrad Fahlen J. 
3 years ago

too many delays, appraisal took way too long. 

Melvin P.'s profile image
Melvin P. 
3 years ago

Great customer service. Process was clearly explained and everything was completed within the expected timeframe. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.