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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Robert P.'s profile image
Robert P. 
4 years ago

Excellent! 

Deleyse R.'s profile image
Deleyse R. 
4 years ago

Thank you Pennymac team for helping me complete a refi I've been trying to do for at least 2 years. The process took less than 30 days and my rep, Darcel was so prompt and on top of all communication. Highly Recommend! 

Christina V.'s profile image
Christina V. 
4 years ago

Easy process, great experience. 

Matthew F.'s profile image
Matthew F. 
4 years ago

Grace did a decent job as our loan processor, but I feel that she was up against forces beyond her control. My issues come down to a number of points: 1. I was asked for documents multiple times, or asked for information that had already been supplied via other means (ie loan application, documents provided to the loan officer, etc). 2. Sometimes after submitting a document, I would get a message a week later that something on the document was incorrect (a missing signature, etc) or that further information was needed. My... read more

Amber H.'s profile image
Amber H. 
4 years ago

Our experience with PENNYMAC was outstanding. We will be referring friends and family and will Most definitely use you again for future purchases. Grace was amazing. She is very knowledgeable and helpful and has a great calm personality. 

JOSE B.'s profile image
JOSE B. 
4 years ago

Good professionalism 

Nicole S.'s profile image
Nicole S. 
4 years ago

The whole PENNYMAC team was supportive and worked with me, giving sound advice. Thank you! 

Timothy P.'s profile image
Timothy P. 
4 years ago

No comments 

BRANDON F.'s profile image
BRANDON F. 
4 years ago

Great experience... very communicative staff and it was a thoughtful process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.