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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Nathalia M.'s profile image
Nathalia M. 
3 years ago

It is my 4th loan with PennyMac, that should tell us something! 

James W.'s profile image
James W. 
3 years ago

Great experience from start to finish! 

Timothy H.'s profile image
Timothy H. 
3 years ago

Sandra did a great job keeping me up-to-date during the process 

Kenneth B.'s profile image
Kenneth B. 
3 years ago

Everything went smoothly and the loan officer was available to talk over things whenever I need. Thank you for your time and effort. 

Gerald & Elizabeth K.'s profile image
Gerald & Elizabeth K. 
3 years ago

Honest professionals. The team always got back to us when we had questions about procedures. This team made us feel comfortable during the entire process. Thank you, Gerald 

ANTHONY G.'s profile image
ANTHONY G. 
3 years ago

I had a good experience from start to finish with my refinance. I did have one question that I could never get a clear answer on. I was interested in increasing my cash out amount at closing and I inquired several times with my loan officer (Shaun Riley) as well as with Brittany Jones and the 'My M.A.C. Team', but I was never able to get a clear response. 

Jonathon D.'s profile image
Jonathon D. 
3 years ago

Everything was fast and clear. Very easy and not stressful 

Philip C.'s profile image
Philip C. 
3 years ago

Give stars. 

Rhonda G.'s profile image
Rhonda G. 
3 years ago

It took almost 8 weeks to close on this refinance. I did not know that checks would be sent to me to pay creditors which caused delays in getting them paid before another payment was due. I wish they could have been paid via electronic payments and paid on time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.