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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There was great communication and the staff was very helpful and made the loan process smooth and hassle free.
The team got my loan closed early allowing me earlier access to my new home. They were friendly and available to answer any question I had.
Great service.
Jamie by far was the most pleasant, knowledgeable and patient person to work with. When I had a million questions he had a million and one answers. I would recommend anyone to not only Pennymac but would recommend working with Jamie specifically. Thank you Jamie for all your hard work and guidance through our home loan process.
Better communication between departments
There was a bit of confusion over a couple of aspects that seemed avoidable.
Quick and attentive
Closing documents were incorrect at closing. Titled company had to refund some money
The only issue we had was not with Sandrea. It was with the third party employment verification process. They were difficult to deal with and didn’t seem to understand or follow through with notes they were given in the system. Otherwise our experience was great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,101 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.