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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service was great
My negative comments reflects only veronica. She dint care at all. Mathew bland was great. Veronica i have to followup with her multiple times. Never could reach her directly for anything. She never called me back.
Better communication. This was not Destiny's faults. The previous person who was working with me was terrible at getting/wanting documents. Bad at answering the phone. And then there was someone who was on the team and was no longer working for the company. An absolute s*** show. This took over 3 months.
I felt that although Tyra was more available than my last home loan specialist, she still didn't really advocate between me and the underwriters. Many times I had no idea what the underwriter was requesting and I didn't get much help from Tyra. Even though Ruben is no longer in the process, I had to reach out to him for assistance on multiple occasions. Despite my best efforts to close on time we still ended up closing at 90+ days.
Ms. Edna was a polished professional at all times. Thanks for the great experience! Be blessed
Great communication and pleasant to deal with
The process was great
5-Stars. Mr. Nguyen was very professional and very responsive throughout the process.
no comment
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,520 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.