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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication with everything made it go so smoothly ! I had a great experience!
Tyra was great!
Fast, and easy process!
It was a great experience. Since the beginning of the loan, everyone was very helpful and polite. They took time to answer my question and guide me thru all the paperwork and the requirements. Thank you for an easy and pleasant mortgage.
Ammie Mack was amazing
Several gaps in communication, where statuses didn't update for 1+ week. Requested communication via email but still had phone calls frequently (while traveling for work and unavailable to take calls).
He was highly professional, communicated the process of the refinance very well. and he showed compassion to our health issues and the impact on closing procedure.
I closed 16 days late with no explanation. When I pushed for info about why, I would just receive requests for docs I already sent, as a stall tactic. I would have appreciated someone owning up to the fact that delays were caused on your end, instead of trying to gaslight and re-request docs.
From the very beginning everyone was so professional they communicated with me with a timely manner and was very friendly
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,084 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.