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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
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CONSTANCE D.'s profile image
CONSTANCE D. 
3 years ago

The communication with everything made it go so smoothly ! I had a great experience! 

Michael P.'s profile image
Michael P. 
3 years ago

Tyra was great! 

Frances J.'s profile image
Frances J. 
3 years ago

Fast, and easy process! 

POMPILIO A.'s profile image
POMPILIO A. 
3 years ago

It was a great experience. Since the beginning of the loan, everyone was very helpful and polite. They took time to answer my question and guide me thru all the paperwork and the requirements. Thank you for an easy and pleasant mortgage. 

Jonathon E.'s profile image
Jonathon E. 
3 years ago

Ammie Mack was amazing 

Sharon M.'s profile image
Sharon M. 
3 years ago

Several gaps in communication, where statuses didn't update for 1+ week. Requested communication via email but still had phone calls frequently (while traveling for work and unavailable to take calls). 

Garry L.'s profile image
Garry L. 
3 years ago

He was highly professional, communicated the process of the refinance very well. and he showed compassion to our health issues and the impact on closing procedure. 

Diane H.'s profile image
Diane H. 
3 years ago

I closed 16 days late with no explanation. When I pushed for info about why, I would just receive requests for docs I already sent, as a stall tactic. I would have appreciated someone owning up to the fact that delays were caused on your end, instead of trying to gaslight and re-request docs. 

Francesca D.'s profile image
Francesca D. 
3 years ago

From the very beginning everyone was so professional they communicated with me with a timely manner and was very friendly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.