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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Gerald C.'s profile image
Gerald C. 
4 years ago

Glad to refer friends and family. Love the process. Mrs Carter 

Stanley M.'s profile image
Stanley M. 
4 years ago

It was a really good experience work with Barry, he kept me up todate every step of the way, and when ever something was need he took the time to explain what it was if I needed clarification. 

Michael N.'s profile image
Michael N. 
4 years ago

Loan process was very convenient and did not take a lot of time. 

Connor B.'s profile image
Connor B. 
4 years ago

When trying to get a hold of our loan processor we were sent to a call center and no one was able to answer the questions we had. 

Melissa L.'s profile image
Melissa L. 
4 years ago

No thank you 

Katherine H.'s profile image
Katherine H. 
4 years ago

I felt like I was managing the loan processing team rather than the other way around. There were missing documents that were continually needed from us even after we uploaded. Our closing date was missed because of a lack of communication and urgency from the PennyMac team. It was exhausting and incredibly stressful to get over the finish line. 

Daniel D.'s profile image
Daniel D. 
4 years ago

Overall the process was good. 

PEDRO MATHEWS J.'s profile image
PEDRO MATHEWS J. 
4 years ago

All around amazing experience. Jessica Raynor and her team were helpful and got the process done fast for me. 

Michael W.'s profile image
Michael W. 
4 years ago

Brittany was incredibly proactive in communicating current status and next steps, and highly responsive when we reached out with any questions. She was also generally friendly and a pleasure to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.