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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication closer to the closing so I felt more confident we had everything squared away for that.
Thank you!
Clear and accurate from beginning to end. Paulette did a wonderful job and was always kind, and professional, and helpful. I felt like she was on my side working for me. It was 👍 great
Nancy was pleasant and professional to work with. The problem was the team she was part of did not understand the investments that I am in and Continued to make documentation requests that made absolutely no sense. I got a call from Nancy and explained the problem to her and why I could not provide the documentation that was requested of me. She was thankful to me for explaining the details of some of my investments and I asked her to verify what I told her. After that conversation my file quickly moved to underwriting ... read more
Faiza was genuinely interested in helping us through the process. Her authentic interest in offering support made all of the difference. It is about people truly caring about what they do and their customers.
The rate that was locked in was different from the rate we closed.
Sandra was a Rockstar, everyone else dropped the ball. She needs credit for the work she put in, but your team that does with the VA dropped the ball and almost lost me a home. If it wasn’t for Sandra and Letisha this deal would have fell through. Randall Wertz
Overall Amanda was very professional and was helpful all the way through with here timely responses to my questions
Sometimes I’d go longer than a week without an update.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,082 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.