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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,127 reviews
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Lizeth S.'s profile image
Lizeth S. 
on Birdeye

2 years ago

It was truly a pleasure working with Peter Ashworth and his team. They are very diligent, up front, and honest in the loan process - excellent with follow-up and follow through! THANK YOU PETER!!! 

CATHERINE S.'s profile image
CATHERINE S. 
on Birdeye

2 years ago

Communication was lacking - we would often get no response from multiple calls and emails. 

Patrick M.'s profile image
Patrick M. 
on Birdeye

2 years ago

A lot of documents were asked multiple times and I would say yes they’ve received them but they were sent either to the wrong person or this person did in a longer work in that department, 

Mckenzie A.'s profile image
Mckenzie A. 
on Birdeye

2 years ago

Everyone was very pleasant and understanding. I didn't have to wait super long for an answer and the process was very smooth and fast. 

Bonita C.'s profile image
Bonita C. 
on Birdeye

2 years ago

I loved the communication with Mr Wilson 

Janice B.'s profile image
Janice B. 
on Birdeye

2 years ago

My experience with PennyMac was great. They walked me through each step. 

Erik V.'s profile image
Erik V. 
on Birdeye

2 years ago

Thnak you Brittany 

CHRISTY M.'s profile image
CHRISTY M. 
on Birdeye

2 years ago

Everyone was helpful/prompt and thorough at each stage of the process. There were no surprises! 

Connie W.'s profile image
Connie W. 
on Birdeye

2 years ago

Was stressful, with documents being requested too many times. Not contacting appropriate people. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,127 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.