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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very easy to work with. Kept me in the loop and closed on time.
It was not made clear the expense we were paying to receive the rate quoted to us. By the time we figured it out on our own we did not feel it would be the right decision to no longer go through with it but had we known sooner we may have changed our minds. It felt like hidden information to trick us into going through with the refinance.
Everything was great
No additional comments at this time
Initial Home Loan Specialist was not very good however Anna was excellent and very professional.
All of the service and process was quick and easy.
Good experience, knowledgeable, to the point
It was very quick and easy process
Everything went smoothly. My loan agent did a great till the last one week. In the last week, My loan was adjusted and that wasn’t updated in the system on time. I tried to contact my loan agent and didn’t responses timely. Before the last week, she responded timely and not sure what happened the last minute. That caused problems on preparing the closing documents. It caused pressure on a day or two before closing day. Everything else went smooth and PennyMac is a great place to do loan.
PENNYMAC has a 4.4 star rating with 49,505 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.