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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was relatively smooth and I enjoyed working with Penny Mac. Roberto Montoya was wonderful through the process as well.
Thank you Liem, for always picking up the phine and answering my emails whenever I had any questions. You are the true representation of great, accurate, and courtesy customer service. I've had nothing but the best experience!
Communication was lacking - we would often get no response from multiple calls and emails.
Everyone was very pleasant and understanding. I didn't have to wait super long for an answer and the process was very smooth and fast.
I loved the communication with Mr Wilson
My experience with PennyMac was great. They walked me through each step.
Thnak you Brittany
Everyone was helpful/prompt and thorough at each stage of the process. There were no surprises!
Was stressful, with documents being requested too many times. Not contacting appropriate people.
PENNYMAC has a 4.4 star rating with 48,808 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.