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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
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Julene P.'s profile image
Julene P. 
3 years ago

The process was relatively smooth and I enjoyed working with Penny Mac. Roberto Montoya was wonderful through the process as well. 

Michelle P.'s profile image
Michelle P. 
3 years ago

Thank you Liem, for always picking up the phine and answering my emails whenever I had any questions. You are the true representation of great, accurate, and courtesy customer service. I've had nothing but the best experience! 

CATHERINE S.'s profile image
CATHERINE S. 
3 years ago

Communication was lacking - we would often get no response from multiple calls and emails. 

Mckenzie A.'s profile image
Mckenzie A. 
3 years ago

Everyone was very pleasant and understanding. I didn't have to wait super long for an answer and the process was very smooth and fast. 

Bonita C.'s profile image
Bonita C. 
3 years ago

I loved the communication with Mr Wilson 

Janice B.'s profile image
Janice B. 
3 years ago

My experience with PennyMac was great. They walked me through each step. 

Erik V.'s profile image
Erik V. 
3 years ago

Thnak you Brittany 

CHRISTY M.'s profile image
CHRISTY M. 
3 years ago

Everyone was helpful/prompt and thorough at each stage of the process. There were no surprises! 

Connie W.'s profile image
Connie W. 
3 years ago

Was stressful, with documents being requested too many times. Not contacting appropriate people. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.