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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,797 reviews
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Daniel Casey J.'s profile image
Daniel Casey J. 
3 years ago

The entire process was a nightmare. Will never use pennymac again 

Jonathan P.'s profile image
Jonathan P. 
3 years ago

No I would not 

Keisha P.'s profile image
Keisha P. 
3 years ago

n/a n/a n/a 

Timothy D.'s profile image
Timothy D. 
3 years ago

Destiny went above and beyond. I have ptsd and get anxiety often. She was not only kind and compassionate with me every time I called she Helped move the process faster than I could have ever excepted. It was a pure joy dealing with her. She is definitely skilled at her job but to me more importantly she made us feel valued and that Is the best customer service that you could ever offer. It’s obvious I’m sure she is do for a raise but a step further she is definitely a person you waant in leadership to train others to be lik... read more

Lizeth S.'s profile image
Lizeth S. 
3 years ago

It was truly a pleasure working with Peter Ashworth and his team. They are very diligent, up front, and honest in the loan process - excellent with follow-up and follow through! THANK YOU PETER!!! 

Jeffery C.'s profile image
Jeffery C. 
3 years ago

I had many choices of Lenders, but by far PennyMac is the best of all. They stay on top of every situation, they speak to you as thou they know you. Just a pleasant bunch of people to work with. 

Bethany B.'s profile image
Bethany B. 
3 years ago

It was a great experience with everyone I spoke to. 

Melvin W.'s profile image
Melvin W. 
3 years ago

The communication and the process was spot on therefore leading the exact time frame I was told 5 stars 

Nicholas H.'s profile image
Nicholas H. 
3 years ago

I never got call backs despite being told I would get a call back. When setting up the loan I was told the creditors would be paid directly. Days before closing I was told I'd recieve checks to send to my creditors. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,797 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.