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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.46,778 reviews
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Christopher C.'s profile image
Christopher C. 
on Birdeye

a year ago

...Continued. After my initial review and reaching out to some of the PennyMac Executive team, I had a member, two members of PennyMac reach out to me to help find a resolution. I thought that there was light (hope) at the end of the tunnel. In my position as an Executive Recruiter, it’s been challenging to find a new role even with 825 contacts on LinkedIn. Now that companies are ending the fourth quarter, they do not want to add an additional payroll to their bottom line. From a business perspective, I understand. From a f... read more

Nerys M.'s profile image
Nerys M. 
on Birdeye

a year ago

It was great 

Robert B.'s profile image
Robert B. 
on Birdeye

a year ago

Entire process from start to finish was exceptional. Everyone was very informative and made sure that I always knew what the next steps looked like. I will absolutely recommend PennyMac to all of my friends and family and Rebecca was amazing! 

Denise P.'s profile image
Denise P. 
on Birdeye

a year ago

The process was quick and met our expectations. Definitely recommending to family and friends. 

Shawn W.'s profile image
Shawn W. 
on Birdeye

a year ago

The only issue we had was not with Sandrea. It was with the third party employment verification process. They were difficult to deal with and didn’t seem to understand or follow through with notes they were given in the system. Otherwise our experience was great. 

Garry L.'s profile image
Garry L. 
on Birdeye

a year ago

He was highly professional, communicated the process of the refinance very well. and he showed compassion to our health issues and the impact on closing procedure. 

Jerremy H.'s profile image
Jerremy H. 
on Birdeye

a year ago

Everyone we had interaction with was very helpful and very pleasant to work with. 

Jesus Santos J.'s profile image
Jesus Santos J. 
on Birdeye

a year ago

Best team ever. Sandrea was awesome. Made everything simple for us. 

Harry B.'s profile image
Harry B. 
on Birdeye

a year ago

Everything was handled on time and professionally 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,778 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.  

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