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PENNYMAC

4.4
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,779 reviews
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Deanna P.'s profile image
Deanna P. 
on Birdeye

a year ago

I've been a happy Penny Mac customer for several years so when I decided to refinance, staying with Penny Mac was the obvious choice. The whole process was smooth and easy; everyone I spoke with was very helpful. I am looking forward to being a Penny Mac customer for many more years. 

Rashaun P.'s profile image
Rashaun P. 
on Birdeye

a year ago

The entire process from beginning to end. I had never done this process prior. Therefore, I was very unclear with things. The loan officers walked me through step by step by answering questions, responding to emails, frequent check in calls etc. The patience was truly appreciated. This was a very smooth process. 

Herbert Higgins I.'s profile image
Herbert Higgins I. 
on Birdeye

a year ago

Deon made my experience very nice he answered questions and emails in a very quick manner 

CYNTHIA V.'s profile image
CYNTHIA V. 
on Birdeye

a year ago

I really appreciated the fact that when I had a question it was answered promptly. I was kept up on everything step right up to closing and everyone was all helpful and if the didn't know the found out for me and for that I'm am thankful. 

CARLOS SANCHEZ J.'s profile image
CARLOS SANCHEZ J. 
on Birdeye

a year ago

Very helpful. 

Miguel M.'s profile image
Miguel M. 
on Birdeye

a year ago

Very polite and informative 

Thomas P.'s profile image
Thomas P. 
on Birdeye

a year ago

De'Loria was energetic and super helpful from the start of the loan process all the way to closing! She was even able to navigate our complex situation with me deployed and POA signing the final documents. A+ all around! Promote above peers :D 

Nathan N.'s profile image
Nathan N. 
on Birdeye

a year ago

Kristina White was amazing!!! I couldn't of asked for a better rep to assist me with this!!!! She was extremely professional and very friendly to work with!!!! I will definitely refer her!!!! 

Yolanda S.'s profile image
Yolanda S. 
on Birdeye

a year ago

My experience working with the Penny Mac team was great. Everything from my initial conversation about Penny Mac services to my closing was a pleasant experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,779 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com