PENNYMAC

Deanna P. 

on Birdeye

3 years ago

I've been a happy Penny Mac customer for several years so when I decided to refinance, staying with Penny Mac was the obvious choice. The whole process was smooth and easy; everyone I spoke with was very helpful. I am looking forward to being a Penny Mac customer for many more years. 

Rashaun P. 

on Birdeye

3 years ago

The entire process from beginning to end. I had never done this process prior. Therefore, I was very unclear with things. The loan officers walked me through step by step by answering questions, responding to emails, frequent check in calls etc. The patience was truly appreciated. This was a very smooth process. 

Herbert Higgins I. 

on Birdeye

3 years ago

Deon made my experience very nice he answered questions and emails in a very quick manner 

CYNTHIA V. 

on Birdeye

3 years ago

I really appreciated the fact that when I had a question it was answered promptly. I was kept up on everything step right up to closing and everyone was all helpful and if the didn't know the found out for me and for that I'm am thankful. 

CARLOS SANCHEZ J. 

on Birdeye

3 years ago

Very helpful. 

Miguel M. 

on Birdeye

3 years ago

Very polite and informative 

Thomas P. 

on Birdeye

3 years ago

De'Loria was energetic and super helpful from the start of the loan process all the way to closing! She was even able to navigate our complex situation with me deployed and POA signing the final documents. A+ all around! Promote above peers :D 

Nathan N. 

on Birdeye

3 years ago

Kristina White was amazing!!! I couldn't of asked for a better rep to assist me with this!!!! She was extremely professional and very friendly to work with!!!! I will definitely refer her!!!! 

Yolanda S. 

on Birdeye

3 years ago

My experience working with the Penny Mac team was great. Everything from my initial conversation about Penny Mac services to my closing was a pleasant experience.