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PENNYMAC

4.4
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,779 reviews
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Nicholas Smith J.'s profile image
Nicholas Smith J. 
on Birdeye

a year ago

I’m glad I refinanced with PM. This is my second consecutive mortgage loan with you. Connor Lori’s was excellent and Janet was diligent. 

Marie L.'s profile image
Marie L. 
on Birdeye

a year ago

The process was chaotic from the start, with the processor Madison Brown saying that she "assumed we were going with another lender" when we called to ask about uploading documents to the portal to initiate the approval process. Then the same documents were requested on several occasions, even after they had been previously been submitted. The closing date had to be amended. Needless to say that this was a very stressful ordeal. 

JESSICA H.'s profile image
JESSICA H. 
on Birdeye

a year ago

I do not care to have my review posted. Thanks 

Myra P.'s profile image
Myra P. 
on Birdeye

a year ago

Very easy process, a couple of glitches but nothing that stopped the process 

DAVID BLAKENEY J.'s profile image
DAVID BLAKENEY J. 
on Birdeye

a year ago

The people at pennymac worked hard and timely to get my business decision done they were great to work with. 

Olayinka A.'s profile image
Olayinka A. 
on Birdeye

a year ago

We had to postpone the closing 

Stephanie H.'s profile image
Stephanie H. 
on Birdeye

a year ago

Chant, was amazing she listened to me when I felt frustrated and was very understanding and explained everything so well. Thank you for being so understanding and just listening. 

Shenice W.'s profile image
Shenice W. 
on Birdeye

a year ago

Great job. Thanks 

Emily M.'s profile image
Emily M. 
on Birdeye

a year ago

The communication was wonderful! I got a phone call at least weekly with updates, usually more often than that. All questions were answered quickly!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,779 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com