This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions
Chant, was amazing she listened to me when I felt frustrated and was very understanding and explained everything so well. Thank you for being so understanding and just listening.
Easy to work with
Great job. Thanks
The communication was wonderful! I got a phone call at least weekly with updates, usually more often than that. All questions were answered quickly!!
Nice people, explained everything clearly.
Excellent experience. They answered my questions almost immediately and were very professional. Thank you Rebecca and Tank you Evan for all your help.
Really seemed to me the right & left hand were in different worlds. I would get requests for documents previously sent. I am self employed & that is always an issue however it seemed to me as if all of the people I talked with had no idea how to handle a self employed person. I am a sole proprietor & the documents asked for don’t exist. When I called to find out what exactly I could provide all I got was the same response. Didn’t think anyone was listening. The loan was closed in a timely manner though.
Better communication and not having multiple requests for the same documents. Read the E-mails.
James was awesome
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.