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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Tracy C.'s profile image
Tracy C. 
on Birdeye

2 years ago

De'Loria always got back to us very promptly. She is very informative and provided exceptional customer service. 

William Kerr J.'s profile image
William Kerr J. 
on Birdeye

2 years ago

Better communication for time frames involved and not having to make multiple inquiries to find out status. Also had to submit extra documents that should have been resolved by the title company. 

Paul L.'s profile image
Paul L. 
on Birdeye

2 years ago

The process was very easy and quick. Giovanna was great to work with. 

Andrew B.'s profile image
Andrew B. 
on Birdeye

2 years ago

Thank you for your help in the refi of my home 

KEVIN B.'s profile image
KEVIN B. 
on Birdeye

2 years ago

Overall great experience! Simple and seamless refinance from start to finish.Excellent team to work with through entire process. Definitely will recommend PennyMac! 

Diane D.'s profile image
Diane D. 
on Birdeye

2 years ago

I was approved to close and was assured that I could close by April 13 by the first processing agent Tracy. I confirm that all my papers were in and everything was good to go the only thing was missing was my insurance binder. I sent that two weeks prior to closing and was assured that everything was fine. Four business days before closing I have a new processor Nancy who calls me and starts requesting additional documentation Regarding the purchase of an additional property which I disclosed in my first phone call with Pa... read more

CANDICE E.'s profile image
CANDICE E. 
on Birdeye

2 years ago

Every went very smooth. Follow up was great! 

James S.'s profile image
James S. 
on Birdeye

2 years ago

Very good customer service and prompt transfer of loan funds. 

Adam T.'s profile image
Adam T. 
on Birdeye

2 years ago

Noah was great!! Helped the process move along JB a timely fashion. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.