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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsDe'Loria always got back to us very promptly. She is very informative and provided exceptional customer service.
The process was very easy and quick. Giovanna was great to work with.
thank you for all your help in making this happen.
Claudia was great to work with
Our experience was fabulous!
We are very happy with the home loan process. It was easy, any questions we had they would answer, and advice us. After trying multiple times in the past with other lenders I can most definitely say this was the best experience, from pre-approval to closing, everything went smooth and stayed on schedule. We finally have a place to call our own. Thank you so much for the amazing team at Penny Mac we appreciate the hard work you guys did so we didn't have to worry at all.
I was approved to close and was assured that I could close by April 13 by the first processing agent Tracy. I confirm that all my papers were in and everything was good to go the only thing was missing was my insurance binder. I sent that two weeks prior to closing and was assured that everything was fine. Four business days before closing I have a new processor Nancy who calls me and starts requesting additional documentation Regarding the purchase of an additional property which I disclosed in my first phone call with Pa... read more
Kristina did great job but I feel some request was unnecessary because I provide alll info in my divorce docs ,
REBECCA was very efficient, friendly, helpful, but most of all very quick to return our phone calls and answer our emails.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.