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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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James K.'s profile image
James K. 
on Birdeye

2 years ago

James Crowley and the rest of PennyMac Team did a phenomenal job helping my wife and I close on our new home. I appreciate doing business with PennyMac and will refer given the opportunity. 

Eva M.'s profile image
Eva M. 
on Birdeye

2 years ago

Everyone was pleasant, knowledgeable, thorough, and prompt with this process. Thank you :) 

Michael L.'s profile image
Michael L. 
on Birdeye

2 years ago

Everyone was friendly, quick to respond to questions and very helpful 

Sheila L.'s profile image
Sheila L. 
on Birdeye

2 years ago

Customer service was great, I was informed step by step of process and received calls keeping me abreast of the status of my loan until closing I would definitely recommend the agency to my family and friends 

NIKITA W.'s profile image
NIKITA W. 
on Birdeye

2 years ago

more transparency during closing and accurate closing disclosures. Also, my loan officer Mutari Muhammad, although very knowledgeable, was sometimes arrogant and dismissive. I didn't like that. Giovana was very pleasant and awesome throughout the entire process. It is clear that she valued friendly customer service. Great job hiring her. 

Christopher S.'s profile image
Christopher S. 
on Birdeye

2 years ago

5 stars. Fast and simple. 

Kendrick J.'s profile image
Kendrick J. 
on Birdeye

2 years ago

Explaining the whole loan process to me that I could understand it. Being helpful in asking if it’s something I don’t understand, Chantel would always tell me feel free to call are email her if I needed anything. Thanks for taking care of me and my family 

Weslie L.'s profile image
Weslie L. 
on Birdeye

2 years ago

I have a flexible schedule from work and Mr Crowley was very patient and understanding 

James M.'s profile image
James M. 
on Birdeye

2 years ago

Kristen was very professional and prompt to answer any questions I had. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.