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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Todd H.'s profile image
Todd H. 
on Birdeye

2 years ago

The entire PennyMac team was extremely helpful in my home refinance. Everything was quick and went smoothly. I would recommend PennyMac to others when trying for a home loan or refinance. ⭐️⭐️⭐️⭐️⭐️ 

Michael R.'s profile image
Michael R. 
on Birdeye

2 years ago

Janet was great throughout this whole process. I was able to communicate with her directly and she really showed that she cared the entire time. 

Lisa A.'s profile image
Lisa A. 
on Birdeye

2 years ago

James Crowley did a fantastic job with communicating and getting what was needed for him to finish processing our loan. The other team members have made this process extremely difficult as my husband and I had to upload documents at least twice. The tasks that were asked of us in the end weren't all necessarily needed after the fact. It was difficult to even get past that the purchase agreement wasn't going to have all signatures due to a fully executed counter offer. This request that was asked for 3 times wasted valuable t... read more

Todd B.'s profile image
Todd B. 
on Birdeye

2 years ago

Pamela and Pennymac were fantastic to work with. The process went very smoothly and everything took place on schedule. 

Martha E.'s profile image
Martha E. 
on Birdeye

2 years ago

Logan was polite, helpful, and clear in his communication. 

Thomas W.'s profile image
Thomas W. 
on Birdeye

2 years ago

Quick and efficient. Very helpful and responsive. 

PATRICK G.'s profile image
PATRICK G. 
on Birdeye

2 years ago

Overall, easy and clear experience. 

Laura B.'s profile image
Laura B. 
on Birdeye

2 years ago

Even if I was guided wrongly at the beginning (since one person signing was out of US) the overall process took a bit longer, it was followed up correctly and collaboratevily making the experience good 

MARTHA R.'s profile image
MARTHA R. 
on Birdeye

2 years ago

Five starts.. excelente company to have my Mortage 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.