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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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there were a few hiccups but help of associates we got thru them. Once documents were accepted, we closed quickly
Make sure you have agents available in the requested availability time, set clear expectations and follow through on calls and communication. Have a better level of customer service when errors are made. Have agents not over talk customers.
Easy process, and she kept me informed of everything going on.
everything was great
We found that almost everyone of the staff members we dealt with at PennyMac went out of their way to make our refinance go smoothly and efficiently. Despite a few cliches in the early stages, we were completely satisfied with the process
Smooth process
There is always certain papers needed when closing. There should be a list,given to,the,customers just in case. I got very tired retrieving this and that very frustrating
Good job..
Chantel was great to work with throughout the loan process. Any questions were addressed timely and clearly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.