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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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BILLY M C.'s profile image
BILLY M C. 
on Birdeye

2 years ago

Good Job and friendly follow up! 

William P.'s profile image
William P. 
on Birdeye

2 years ago

Thanks Krystal for your help throughout the loan process. You did great. The only issue I had with the entire process was the changes with my appointed load officers...I was assigned 3 different ones within a very short period of time. My attempts to contact them a speak directly to issues I had questions about were never successful. This was very frustrating to me. 

DEANNA P.'s profile image
DEANNA P. 
on Birdeye

2 years ago

don't have any more time for this survey 

David L.'s profile image
David L. 
on Birdeye

2 years ago

everything was great 

Michael R.'s profile image
Michael R. 
on Birdeye

2 years ago

We found that almost everyone of the staff members we dealt with at PennyMac went out of their way to make our refinance go smoothly and efficiently. Despite a few cliches in the early stages, we were completely satisfied with the process 

Jose T.'s profile image
Jose T. 
on Birdeye

2 years ago

The process is way too long, better customer satisfaction if process was quicker . 

Angela M.'s profile image
Angela M. 
on Birdeye

2 years ago

Chantel was great to work with throughout the loan process. Any questions were addressed timely and clearly. 

David H.'s profile image
David H. 
on Birdeye

2 years ago

Penny Mac did a great job on my refinance. It was seamless and easy. 

Lisa L.'s profile image
Lisa L. 
on Birdeye

2 years ago

Everything was good. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.