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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Joey H.'s profile image
Joey H. 
on Birdeye

2 years ago

The service was great and Claudia was very pleasant and informative through the whole process. 

Brian W.'s profile image
Brian W. 
on Birdeye

2 years ago

Awesome team! Thank you for all the help! 

David W.'s profile image
David W. 
on Birdeye

2 years ago

Have 1 single point of contact handling my loan, not a bunch of people shuffling multiple loans. Every time I called, someone new, who first has to familiarize themselves with all the information in my loan. Worthless and time consuming. Explaining stuff over and over. So many repeats! Then verification of employment was huge fiasco! kept saying my verification was unknown. Seriously my previous loan that you just paid off was Pennymac. Shouldn’t be any question of my employment, since I haven’t missed a payment on previous ... read more

Everett Sharp I.'s profile image
Everett Sharp I. 
on Birdeye

2 years ago

The communication was great, you never left me wondering if you were working on my loan. If was a very pleasant experience. Thank you 

Amberlee G.'s profile image
Amberlee G. 
on Birdeye

2 years ago

The communication was always there which made the whole process easy. 

AIMEE P.'s profile image
AIMEE P. 
on Birdeye

2 years ago

Nick and Rebecca were very thorough in what was needed from me. The process was smooth and closing went fast as well. 

James H.'s profile image
James H. 
on Birdeye

2 years ago

Sandrea was very helpful and our loan was closed very quickly. 

Gary J.'s profile image
Gary J. 
on Birdeye

2 years ago

Clear concise communication during the process. Too many contacts all wanting different information and during the different stages talked to a different person each time. 

Tyler R.'s profile image
Tyler R. 
on Birdeye

2 years ago

Good service. Communication was a little confusing at times with what your supposed to do and some times it was like a hurry up and wait situation. Overall I’ve used PennyMac for years and have never had a problem. I should get a gift basket for being a loyal customer lol. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.