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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Joseph W.'s profile image
Joseph W. 
on Birdeye

2 years ago

Fast Loan Processing and No Origination Fees! 

Erin M.'s profile image
Erin M. 
on Birdeye

2 years ago

I got an email that said schedule your closing appointment. I did for Saturday at 10:00 AM. We waited for the whole day. When I called on Monday, it was not a good experience. I called back and asked for a manager. I had a better experience. Overall, I would say the program sent in the email does not work effectively. The first woman I spoke to said I never filled it out. I absolutely did fill it out. 

Brian H.'s profile image
Brian H. 
on Birdeye

2 years ago

Solid service. 

Levoy U.'s profile image
Levoy U. 
on Birdeye

2 years ago

Chantel kept me updated, daily exchanging emails. Took a bit to get the solar system paperwork required from Tesla, once received process went swiftly. She is a great employee. 

Jason J.'s profile image
Jason J. 
on Birdeye

2 years ago

Very Pleasant 

Sada L J.'s profile image
Sada L J. 
on Birdeye

2 years ago

My refinance process went smooth. All questions or concerns were promptly answered. No time during the process did I feel unsure about anything. Everyone I spoke with during this refinance process, were professional and very patient with my needs. 

Brad P.'s profile image
Brad P. 
on Birdeye

2 years ago

thanks for the support 

Cherie M.'s profile image
Cherie M. 
on Birdeye

2 years ago

My final numbers changed twice (increased). 

Ross L.'s profile image
Ross L. 
on Birdeye

2 years ago

Kayla was great, I didn’t have any issues with her. The rest of the process was mediocre at best. However, the end result was what we set out to do so it’s hard to complain too much. The portal seems to be where much of the issues arise. On multiple occasions I was told to “upload to the portal” despite there not being an option to do so unless a document has been specifically requested through said portal. Additionally, PennyMac switched loan officers without any type of notification and not once was unable to get th... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.