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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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everything was great
Penny Mac did a great job on my refinance. It was seamless and easy.
Everything was good.
The responsiveness of Deon Lamothe and Christian Smith was impressive and professional.
We had to contact Penny Mac every step of the process. We as buyers had no idea what was needed of us and when. We were told that we would be told that, but when we were told what was needed it was "right now". We had no time to prepare. We have used other organizations before and we were assigned an agent whom walked us through every step before we even started. The agent remained in constant contact with us so we would not be caught off guard with anything. Penny Mac expected us to know and have everything. No good busines... read more
Sandrea was very helpful and our loan was closed very quickly.
Clear concise communication during the process. Too many contacts all wanting different information and during the different stages talked to a different person each time.
I feel Mariela went above and beyond expectations helping me with a personal complication that held up my closing. Very much appreciated!
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.