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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Noel P.'s profile image
Noel P. 
on Birdeye

2 years ago

key=ew2tRCYZGTp5aYnux2PNLE5jAo04cykuGjW0tq5kS50 

Leah T.'s profile image
Leah T. 
on Birdeye

2 years ago

Smooth process 

Gloria M.'s profile image
Gloria M. 
on Birdeye

2 years ago

There is always certain papers needed when closing. There should be a list,given to,the,customers just in case. I got very tired retrieving this and that very frustrating 

Lauren P.'s profile image
Lauren P. 
on Birdeye

2 years ago

Good job.. 

JASON R.'s profile image
JASON R. 
on Birdeye

2 years ago

No comment 

Frederic T.'s profile image
Frederic T. 
on Birdeye

2 years ago

The responsiveness of Deon Lamothe and Christian Smith was impressive and professional. 

Robert G.'s profile image
Robert G. 
on Birdeye

2 years ago

We had to contact Penny Mac every step of the process. We as buyers had no idea what was needed of us and when. We were told that we would be told that, but when we were told what was needed it was "right now". We had no time to prepare. We have used other organizations before and we were assigned an agent whom walked us through every step before we even started. The agent remained in constant contact with us so we would not be caught off guard with anything. Penny Mac expected us to know and have everything. No good busines... read more

Jeffrey F.'s profile image
Jeffrey F. 
on Birdeye

2 years ago

I feel Mariela went above and beyond expectations helping me with a personal complication that held up my closing. Very much appreciated! 

CHRISTOPHER C.'s profile image
CHRISTOPHER C. 
on Birdeye

2 years ago

Good to work with great people trying to offer me great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.